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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jada Ashton

Jada Ashton

December 10, 2024

2  out of  5
rating by Jada Ashton
"Becky and Jennifer have been very helpful. The customer service at State Farm has been significantly better than my previous auto insurance as it was very hard to contact a human vs an automated robot. My poor review does not have to do with the customer service it comes from the fact that I was in 2 accidents (1 not being my fault and 1 my fault) and the State Farm underwriters have decided to not renew my insurance because of the amount of money paid out. Well, isn't the whole reason why we pay for auto insurance? To pay for accidents when they happen? I am pretty upset, as I'm under the impression that it is an insurance company's job to help people when accidents occur. That's the whole reason why people pay for insurance to be protected when accidents happen, which are unpredictable, that's why they're called accidents... I'm pretty disappointed with this company's decision to back out of their end of their job. There was no accident forgiveness opportunity, just simply a "don't let the door hit you on the way out." Again, the customer service was great from when I first started, to when I got into the accidents. That's one of the reasons I'm so baffled. I would've thought they could do more to help me, and all they said is to come back in 3 years when "my record is clear." No thank you, I'm not interested in coming back to a company that is willing to drop me if/when an accident occurs. If you get in an accident, be prepared for the company to not renew your policy!! I understand this is likely out of Becky's direct control, so this review is directed at State Farm itself and not her specifically."
We responded:
"Jada, we take your feedback on our agency very seriously. While we appreciate your kind words about our customer service, we also completely understand your frustration and disappointment. The decision regarding the renewal of your policy was made at the underwriting level and is not something that our agency has control over. We are always here to provide guidance and support to the best of our ability. If you have any questions about the underwriting process or need assistance during this transition, please don’t hesitate to reach out to us directly. We are always happy to help in any way we can."
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z0c6 meve

November 14, 2024

5  out of  5
rating by z0c6 meve
"Very pleased with Becky and all dealings with her. She is very helpful, listens and knows her business."
We responded:
"Thank you for your kind words! We're thrilled to hear that you are pleased with our teams service. Your satisfaction is our top priority, and we're glad she could assist you effectively. We appreciate your trust in us!"
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martinique wells

November 6, 2024

5  out of  5
rating by martinique wells
"We had a very good experience with getting our renters insurance. They were quick to get back with us and the rates were reasonable."
We responded:
"Thank you, Martinique, for your kind words! We're delighted to hear that you had a positive experience with our team and found our rates reasonable."
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Dave Feineman

October 31, 2024

5  out of  5
rating by Dave Feineman
"Most of the time, you probably don't really want or need to spend much time thinking about your insurance needs. But at least on an annual basis you might want to review your homeowners and auto insurance to make sure that you are getting the right coverages at a price that fits your budget: when that happens, you want an agent who is knowledgable, can explain different options in a clear and concise way, show you the cost impacts, and suggest things that you might not even have thought of to ask about to see if it aligns with your needs. If that sounds good to you, I just described what it is like to work with Becky Ledbetter who is a State Farm agent here in Broomfield. I highly recommend working with Becky for insurance services."
We responded:
"Thank you, Dave, for your thoughtful review and recommendation. We're delighted to hear that our team provided you with clear, knowledgeable, and comprehensive service. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs."
Profile photo of Apryl Brady

Apryl Brady

October 19, 2024

5  out of  5
rating by Apryl Brady
"Thank you Becky for making my claim experience go super smooth and easy! Becky is the best, she submitted my claim for me, checked to make sure I had coverage, then she assisted with uploading my documents. My claim was done within a day, plus my payment is on its way to my bank! Thank you so much Becky!!!"
We responded:
"Thank you, Apryl, for your kind words! We're thrilled to hear that our team made your claim process smooth and efficient. Your satisfaction is our priority, and we're glad we could assist you promptly. We appreciate your trust in our agency!"
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Matthew Stute

September 17, 2024

5  out of  5
rating by Matthew Stute
"Everyone is always super helpful here and make getting insurance easy. Paul helped me out a ton and is always super quick and responsive. I highly recommend them!"
We responded:
"Thank you, Matthew, for your kind words! We're thrilled to hear that Paul and our team have made your insurance experience easy and efficient. Your recommendation means a lot to us. We're here to help whenever you need us!"
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Dawn Castillo

September 11, 2024

5  out of  5
rating by Dawn Castillo
"Always so incredibly helpful and super quick to respond. Becky’s my girl"
We responded:
"Thank you, Dawn! We're thrilled to hear that Becky has been so helpful and responsive. Your kind words mean a lot to us. We're here to assist you whenever you need."
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Madalyn Dunn

September 10, 2024

5  out of  5
rating by Madalyn Dunn
"The team at State Farm is fantastic! They are quick to respond to emails and easy to reach on the phone. They have been easy to work with when needing to file claims or add new policies. Everyone I've worked with has been friendly and helpful. Specifically have had a great experience working with Paul. Would recommend!"
We responded:
"Thank you, Madalyn, for your kind words! We're thrilled to hear about your positive experience with our team, especially Paul. Your recommendation means a lot to us. We're here to help whenever you need us."
Profile photo of David Wright

David Wright

August 7, 2024

5  out of  5
rating by David Wright
"We worked with Becky and her office for many years on homeowners, liability, renters, and auto insurance. They were always prompt and helpful and worked with us to tailor policies to our needs. Highly recommended!"
We responded:
"Thank you, David, for your kind words and long-term trust in our services. We're delighted to hear that our team could meet your insurance needs effectively. Your recommendation means a lot to us!"
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Alexxis Miranda

April 18, 2024

5  out of  5
rating by Alexxis Miranda
"I couldn't be more satisfied when I switched over to State Farm!! Amber has been so helpful getting me adorable insurance with the best coverage! I have also spoken to Rocio who has been super sweet! These ladies have made my insurance change super easy and smoothly!! ☺️ HIGHLY Recommend! ⭐️⭐️⭐️⭐️⭐️ Thank You!!! 💗"
We responded:
"Thank you for your kind words, Alexxis! We are thrilled to hear about your positive experience with Amber and Rocio. We appreciate your recommendation and look forward to continuing to provide excellent service."
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Russell Strauss

April 10, 2024

5  out of  5
rating by Russell Strauss
"Great insurance at great prices with great customer service."
We responded:
"We greatly appreciate you taking the time to leave us a review, Russell!"
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Denver Tucker

February 15, 2024

5  out of  5
rating by Denver Tucker
"Becky has the best team in the business. Paul W. has been putting up with me for a month with patients and understanding. Thanks Paul."
We responded:
"Thank you for the review Denver! We love when you call in and I’m happy to hear that you never feel rushed when working through your insurance. We appreciate you! - Becky"
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Ethan James Rivera

February 1, 2024

5  out of  5
rating by Ethan James Rivera
"I’ve been working with Becky’s office for the last couple of years, but it wasn’t until I relocated to WA recently that I contacted them the most to help with my transition. I really appreciated their consistent communication, research and answers to all of my questions. Their flexibility and understanding to work with me doesn’t go unnoticed (special shoutout to Paul Walker). Thanks again, I wish you all the best!"
We responded:
"Thank you, Ethan! We're glad to have been able to assist you during your transition. We appreciate your kind words and wish you all the best as well!"
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Donna Thornburg

December 6, 2023

5  out of  5
rating by Donna Thornburg
"They are always very friendly and helpful."
We responded:
"Thank you for the review!"
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Megan Knight

December 6, 2023

5  out of  5
rating by Megan Knight
"Paul W. helped me when I was looking for a new auto insurance policy. He was attentive and went above and beyond to get my policy finalized in a timely manner. He communicated throughout the process so there were no surprises. I would highly recommend using Becky Ledbetter for your insurance needs."
We responded:
"Thank you for trusting Megan with your auto insurance needs. We are so thankful for you!"
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Maria Amezquita

November 28, 2023

5  out of  5
rating by Maria Amezquita
"Amazing staff! I am very happy with their service and patience. Thank you for all your hard work."
We responded:
"Thank you so much for the amazing review, Maria! We appreciate you!"
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DC

October 25, 2023

5  out of  5
rating by DC
"As a new driver to Colorado, and unfamiliar with some auto insurance details for the state, my agent was super knowledgeable and patient with clear, concise explanations to my questions. A “welcome” email was quick to follow and included other valuable resources for a newbie to explore."
We responded:
"Thank you for the 5 star review!"
Profile photo of Philip Harvey

Philip Harvey

September 28, 2023

5  out of  5
rating by Philip Harvey
"Becky was very helpful in getting options and pricing to me and was quick to reply when I had questions. She talked me though the various options on the phone and followed up with emails for me to review. Highly recommend."
We responded:
"Philip, thank you so much for the amazing review. You are so great to have as a customer!"
Profile photo of Leah Quezada-Marquez

Leah Quezada-Marquez

August 23, 2023

5  out of  5
rating by Leah Quezada-Marquez
"Becky and her entire team are truly dedicated to their work, making their customers a priority is what they are dedicated to do, and let me be a standing witness to attest to this! I have had previous car insurance that never answered their phone, and was not willing to go into explanation on what I was truly paying out for, and when I contacted Becky, she took the time to explain my coverage to me, and showed me truly what is a necessity to me and my family. I have NEVER had anyone go the extra mile to ensure my coverage made sense, and met my budget. I love this place, and everyone in it! I would highly recommend her agency, and everyone on her team! -Leah ❤️"
We responded:
"Leah, thank you so much for such an amazing review. We appreciate the trust that you have put into our agency for your insurance needs. "
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Jake Robeson

July 21, 2023

5  out of  5
rating by Jake Robeson
"I'm moving cross-country and needed to change my car insurance/renters. Rocio took care of me and the process was extremely easy. Never was put on hold and all of my emails were answered in minutes. Great State Farm branch."
We responded:
"Jake, we appreciate you choosing our agency for your renters and auto insurance. We enjoy working with you!"
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Cassidy Myers

July 11, 2023

5  out of  5
rating by Cassidy Myers
"Becky and her team have been great to work with the past few years. Over email, on the phone, and in person, she and her staff have been friendly and quick to get things taken care of."
We responded:
"Cassidy, thank you so much for the wonderful review. "
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Spencer Zilkey

June 28, 2023

5  out of  5
rating by Spencer Zilkey
"Mrs. Ledbetter and her team aren’t just insurance agents they’re your friend too. They put you first making your problem there’s and are quick to solve it for you."
We responded:
"Spencer, Thank you so much for the review. "
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Josette Vigil

June 7, 2023

5  out of  5
rating by Josette Vigil
"I was with Becky and her team at State Farm until I had another insurance give me a better quote (so I thought) so of course trying to save money I switched insurance. The price was great for the first year but I didn’t have an agent to work with, I had to go through customer service. It was difficult to get answers and they weren’t very friendly. After the first year my monthly premium jumped 300.00 and when o called they couldn’t tell me why. This didn’t sit right with me, I need to know what I am paying for and why it increased so much, since they couldn’t give me those answers I reached out to Becky for a quote, she was able to get me more coverage for the same amount that O was being charged at my other insurance. That’s not all of it, the customer service that Becky provided made it exceptional. She was patient, gave me different options, was patient as I was deciding which coverage for my family best and never made me feel rushed. This type of service is what you get with Becky and her team! Cheaper is not better and with Becky and State Farm, you get that one one support and she is always available when I need her! I am so glad to be back and don’t ever want to leave!"
We responded:
"Josette, thank you so much for trusting Becky and State Farm with your insurance needs. Thank you for your business. "
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Abigail Beltran

April 12, 2023

5  out of  5
rating by Abigail Beltran
"The staff here are so nice and helpful. I had no idea where to even start when getting my life insurance but they guided me through the way and were extremely patient. All the women I spoke with were sweet and I definitely recommend using this State Farm !!"
We responded:
"Abigail, thank you so much for the wonderful review. We really appreciate you trusting us with your life insurance policy!"
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Stephen Benko

April 3, 2023

5  out of  5
rating by Stephen Benko
"Great agency with a personal and professional touch at the same time. The team is very responsive and flexible to online, virtual and in person service."
We responded:
"Thanks for trusting us for your insurance needs Stephen! We love working with you! "